Our Commitment

We are committed at all times to ensuring our research is:

Simple
Never using complex jargon where simpler language will do, while ensuring data and analysis are presented clearly and concisely;

Credible
Ensuring our methodology and questions are closely aligned with project objectives, providing results that can be trusted;

Useful
Creating research that can be easily used by a wide variety of stakeholders, so that reports aren’t just left to languish in a filing cabinet.

Contact Us

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m: 		(02) 6650 9175
(02) 6650 9275
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Unit 1A, 30 Industrial Drive,
Coffs Harbour NSW 2450
PO Box 1555,
Coffs Harbour NSW 2450
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What do YOU need to know?

Jetty Research is a provider of simple, credible and useful market research, predominantly to regionally-based companies, organisations, and councils. Our client base includes the three tiers of government, businesses of widely varying sizes, and a range of academic and training institutions.

As a quality supplier of both commercial and social research, our mission is “to provide information which helps businesses grow and communities prosper”. This highlights our belief that research needs to be useful rather than just interesting, and that the return on research must exceed the investment. Hence all our research projects are specifically tailored to helping clients make a measurable difference to their understanding of their market (or community), their brand and/or the way they run their organisations.

Our 14-seat CATI call centre specialises in high quality, cost-effective telephone surveys of 250-1000 people. We are also experienced in mail, intercept (i.e. face-to-face), and online polling.

Established in 2006, Jetty Research already enjoys a blue-chip list of clients from the corporate, government and academic sectors. See “Testimonials” for some examples.

How can we help you grow your business?

Among the many and varied applications of market research, Jetty Research can help you:
  • improve customer satisfaction;
  • understand consumer attitudes, knowledge and behaviour;
  • identify, measure and explore community and/or ratepayer issues;
  • learn more about your customers – and those who should be;
  • improve the efficiency of your marketing dollars;
  • measure and grow the value of your brand;
  • decide the feasibility of entering a new geographic market or industry sector;
  • quantify and enhance employee satisfaction;
  • identify new markets;
  • benchmark your performance (using both financial and non-financial measures) against your peers.

A Regional Focus

Being based on the mid-north coast of NSW, we can generally offer these services at a lower cost than metropolitan research suppliers. More importantly, we understand how regional organisations and consumers think, feel and behave.

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