Our Commitment

We are committed at all times to ensuring our research is:

Never using complex jargon where simpler language will do, while ensuring data and analysis are presented clearly and concisely;

Ensuring our methodology and questions are closely aligned with project objectives, providing results that can be trusted;

Creating research that can be easily used by a wide variety of stakeholders, so that reports aren’t just left to languish in a filing cabinet.

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Contact Us


(02) 6650 9175
(02) 6650 9275
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Unit 1A, 30 Industrial Drive,
Coffs Harbour NSW 2450
PO Box 1555,
Coffs Harbour NSW 2450
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CATI Research

CATIJetty Research uses a modern 12-seat CATI (i.e. telephone) research centre at its base in Coffs Harbour. Our regional location means lower overheads, which in turn means more cost-effective research for our clients.

The centre uses state-of-the-art Voxco software, providing a flexible and sophisticated platform for all types of CATI research.

Our research team are experienced, highly trained and emotionally mature. In particular, they are carefully trained to ensure that all potential respondents enjoy the experience – whether or not they choose to participate. And being regionally-based, we enjoy remarkably low staff turnover.

Since January 2019, Jetty Research has been part of the Taverner Research Group (based in Surry Hills, Sydney). Collectively, this means we now have 50 CATI seats for larger phone projects.